Tillys Reviews
Tillys Customer Reviews (9)
- Most recent
- Oldest
Verified Buyer
Verified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerTillys Customer’s Q&A
Tillys Features and Benefits
Key Features and Benefits of Tillys.com:
-
Product Assortment:
- Branded Apparel and Merchandise: Tillys.com offers a wide range of branded apparel and merchandise from top manufacturers in the action sports industry, including surf, skate, motocross, and lifestyle brands.
-
Customer Experience:
- Easy Product Finding: The site focuses on providing the right product in the right size in the right location, ensuring customers can easily find what they want.
- User-Friendly Navigation: The site features a product filter on each page, allowing customers to filter items by Latest, Price, and Brand, catering to different types of buyers.
-
Shopping Experience:
- Online Account Management and Order Tracking: Customers can manage their accounts and track their orders through the My Account section.
- Promotional Channels: The site is used as a promotional channel to promote upcoming concerts and events sponsored by brand partners.
-
Customer Service:
- Online Chat and Contact Us Page: The site offers online chat and a Contact Us page for customers to submit emails concerning their order status or general questions.
- FAQ Page on Returns: The site provides an FAQ page focused on returns, ensuring customers have easy access to return-related information.
-
Loyalty Program:
- Tilly’s Rewards: The loyalty program allows customers to earn points for every dollar spent, which can be redeemed for discounts on future purchases. The program has tiered rewards levels to incentivize increased spending.
-
Omnichannel Strategy:
- Buy Online, Pick Up In-Store (BOPIS) Service: Customers can purchase products online and pick them up at their nearest Tilly’s store, enhancing convenience and driving foot traffic to physical stores.
- Curbside Pickup: The service has been expanded to include curbside pickup, further enhancing convenience during busy shopping seasons.
-
Personalized Experience:
- Real-Time Inventory Updates and Personalized Product Recommendations: The site and mobile app offer real-time inventory updates and personalized product recommendations, making the online shopping experience efficient and enjoyable.
-
Marketing and Advertising:
- Sponsored Events and Promotional Contests: Tilly’s uses sponsored events and promotional contests in partnership with brand partners to attract customers.
- Online Banner Ads and Direct Marketing Email Campaigns: The site uses online banner ads and direct marketing email campaigns to promote the sale of products.
These features and benefits collectively contribute to a seamless and integrated shopping experience for Tillys.com customers, catering to their diverse needs and preferences.
Tillys Pricing
Tillys.com does not provide specific pricing information on their website. However, they offer a variety of products from different brands, and prices can be found by browsing through their categories such as men's, women's, and kids' clothing, as well as accessories and gifts. For the most accurate and up-to-date pricing, it is recommended to visit the site directly and search for specific items.
About Tillys.com Payment Method?
"Tillys.com" accepts various payment methods for all purchases. Customers can use credit or debit cards, including Visa, MasterCard, American Express, and Discover. This provides a range of options to accommodate different preferences for secure online transactions.
Tillys FAQs
Tillys Alternatives
Top 10 Tilly's Alternatives:
- Zumiez - Known for its action sports and streetwear apparel.
- Urban Outfitters - Offers eclectic and trendy clothing, accessories, and home decor.
- H&M - Provides affordable and stylish clothing for men, women, and children.
- Forever 21 - A fast-fashion retailer catering to young adults and teenagers.
- ASOS - An online fashion retailer offering a vast selection of clothing, accessories, and beauty products.
- Boohoo - An online fashion retailer known for its affordable and trendy clothing options.
- Fashion Nova - Focuses on figure-flattering and curve-hugging clothing options.
- Missguided - Targets young women with trendy and affordable clothing.
- Nasty Gal - Caters to bold and daring fashionistas with edgy and unique clothing options.
- PacSun - Known for the latest jeans, cargos, graphic tees, swimwear, and more.
These alternatives offer a mix of trendy, affordable, and high-quality clothing options, catering to various fashion tastes and preferences.
About Tillys.com Prices and Cost?
At "Tillys.com," customers can find a variety of sales and discounts on clothing and accessories. For instance, there are offers where shoppers can take 30-50% off on selected items. The store frequently updates its sale section with new deals, providing opportunities for savings on the latest trends and styles. Additionally, certain promotions like 10% off pickup orders are available, although exclusions apply to brands like Birkenstock, Nike, and The North Face. It's advisable for customers to check the website for the most current promotions and pricing details.
Does Tillys offer free shipping?
When will my order be shipped?
Does Tillys ship internationally?
What is Tillys.com's return policy?
What are conditions for return item?
About Tillys.com Popular Products and Services?
"Tillys.com" is renowned for its casual apparel, footwear, and accessories catering to young men, women, and children. The store's popular products include graphic tees, RSQ jeans, swimwear, and backpacks, with a special emphasis on West Coast lifestyle and skate culture. They offer a mix of iconic global brands and exclusive in-house designs, ensuring a diverse selection that resonates with an active and social lifestyle. Accessories like sunglasses, hats, and watches are also among the sought-after items, complementing their clothing lines.
Tillys.com Return Policy?
For "Tillys.com," the return policy states that returns are accepted within 30 days of the package order date or store purchase date. Items must be in their original condition and packaging, with tickets and garment labels attached. Shoeboxes must not have tape or shipping labels on them. Shipping fees are nonrefundable. A return fee of $5.95 will be charged when you create a return label, but returns can be made for free at any Tillys store. As for the shipping policy, Tillys offers free shipping on orders over $49, with some exceptions for oversized items and certain locations. Orders are normally dispatched within 2 working days if the items are in stock, and delivery options include Economy, Ground, FedEx 2Day, and FedEx Overnight, with varying rates based on order amount.
Explore Similar Stores
See All Stores
