Tillys Reviews
(Rated by 1878 users)
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Are you looking for ways to save money when shopping at Tillys. Our Tillys coupon codes can help you do just that! Over 1878 customers have already used our coupons to save an average of $56 with Tillys discount codes. There are currently 33 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
20
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GREAT OFFER
Overall Rating
4.5
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery5.0
- Price & Quality5.0
- Return Policy4.5
- Good Value4.7
- Customer Service4.0
Recent Customer Reviews (9)
Alex Azevedo
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Aide Ross
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Dieter Rothschild
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Dorothy Zerangue
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Yasmin Fernandes
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Stefan Fleischer
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Hannah Petersen
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Joseph South
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Evan Harris
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Payment Methods
Accepted Payment Options:
Prices for items on Tillys.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Tillys credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Tillys Pros & Cons
Pros
1
Wide Selection: Tillys offers a large assortment of brands and merchandise from top players in the surf, skate, motocross, and lifestyle apparel industries.
2
Afterpay Option: Tillys provides the Afterpay payment option, which can be convenient for customers.
3
Quick Shipping: Some customers have reported quick shipping times, which can be a positive experience.
CONS
1
Poor Customer Service: Many customers have reported horrible customer service experiences, including long wait times and unhelpful representatives.
2
Delivery Issues: There have been numerous complaints about packages not being delivered or being delivered late, with some customers never receiving their orders.
3
Refund Problems: Consumers have expressed frustration with the refund process, with some never receiving refunds for undelivered or defective items.
4
High Price Level: Some customers feel that the prices at Tillys are high compared to other retailers.
5
Website Issues: There have been reports of difficulties with the website, such as issues with completing purchases and navigating the site.
Tillys Features and Benefits
Features
30 Days Return Policy
Returns accepted within 30 days of package order date or store purchase date if items are in original condition and packaging with tickets and labels attached
Free In-Store Returns
Returns can be made for free at any Tillys store
Free Shipping on Orders Over $49
Free shipping on orders over $49 with some exceptions for oversized items and certain locations
Quick Dispatch
Orders normally dispatched within 2 working days if items are in stock
Branded Apparel and Merchandise
Wide range of branded apparel and merchandise from top manufacturers in action sports industry including surf, skate, motocross, and lifestyle brands
Easy Product Finding
Provides the right product in the right size in the right location ensuring customers can easily find what they want
User-Friendly Navigation
Product filter on each page allowing filtering by Latest, Price, and Brand catering to different types of buyers
Online Account Management and Order Tracking
Customers can manage accounts and track orders through the My Account section
Promotional Channels
Used to promote upcoming concerts and events sponsored by brand partners
Online Chat and Contact Us Page
Offers online chat and Contact Us page for submitting emails on order status or general questions
FAQ Page on Returns
Provides easy access to return-related information
Tilly’s Rewards Loyalty Program
Earn points for every dollar spent redeemable for discounts with tiered rewards levels to incentivize spending
Buy Online Pick Up In-Store (BOPIS)
Purchase online and pick up at nearest store enhancing convenience and driving foot traffic
Curbside Pickup
Expanded service enhancing convenience during busy shopping seasons
Real-Time Inventory Updates and Personalized Recommendations
Offers real-time inventory updates and personalized product recommendations for efficient and enjoyable shopping
Sponsored Events and Promotional Contests
Partnerships with brand partners to attract customers
Online Banner Ads and Direct Marketing Email Campaigns
Promotes sale of products
Wide Selection
Large assortment of brands and merchandise from top players in surf, skate, motocross, and lifestyle apparel
Afterpay Option
Convenient payment option for customers
Quick Shipping
Quick shipping times for positive customer experience